Privacy policy

Data controller

We are the data controller for the processing of the personal data we process about our customers and partners.

Den Erhvervsdrivende Fond Blindes Arbejde
CVR no. (Danish company reg. no.): 78 06 91 12
Tomsgårdsvej 17-19, 3rd floor
2400 Copenhagen NV, Denmark
Phone: +45 38 34 33 88
Email: ba@blindes-arbejde.dk

Information we collect

When you visit our website, shop in our webshop, create an account, sign up for our newsletter or contact us, we may collect and process personal data about you.

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Information about your purchases and orders

  • Payment information

  • IP address

  • Information about your device and browser

  • Information about how you use our website

Which information we process depends on how you use our website and our services.

Purpose and legal basis

We process your personal data so that we can complete and manage your purchases, deliver your items, handle payments, returns and complaints, and provide customer service.

When you make a purchase, we process, among other things, your name, your contact details, delivery details and relevant information about your order. This processing is necessary for us to fulfil our agreement with you.

We may also process information when it is necessary to comply with our legal obligations or to pursue a legitimate interest.

If the processing is based on your consent, you can withdraw your consent at any time.

Payment

When you pay for a product or service, the information needed to complete the payment is processed.

We use external payment providers to process payments. In connection with a payment, necessary information such as the purchase amount and billing details may be passed on to the payment provider.

We do not store your full payment card details ourselves.

Newsletter

If you sign up for our newsletter, we process your email address and any other information you gave when signing up. We use the information to send you news, offers, product news, inspiration and stories from Blindes Arbejde.

We use Mailchimp to send and manage our newsletters. Mailchimp processes personal data on our behalf in connection with this service. Information may be transferred to and processed in the USA. Personal data is transferred on a valid transfer basis in accordance with applicable data protection rules.

Signing up for our newsletter is voluntary, and you can withdraw your consent at any time using the unsubscribe link at the bottom of our emails.

You can read more about how Mailchimp processes personal data in their privacy policy: Intuit's global privacy statement

Webshop and Shopify

Our webshop runs on Shopify, which processes personal data on our behalf in connection with operating the webshop.

In this context, personal data may be processed outside the EU/EEA. Where this is the case, the transfer takes place on a valid transfer basis in accordance with applicable data protection rules.

You can read more about how Shopify processes personal data in Shopify's privacy policy.

Cookies and tracking

When you visit our website, we use cookies and similar technologies. Cookies are small text files stored on your computer, mobile phone or other device.

Some cookies are necessary for the website and webshop to work, for example to remember the contents of your shopping cart. Other cookies may, depending on your consent, be used for statistics, analysis and marketing.

In connection with cookies and tracking, we may process information such as your IP address, device and browser, and information about how you use our website, including which pages and products you visit.

We use third-party services for statistics, analysis and marketing, among other things. These may include Google Analytics and Google Ads. These services may place cookies or otherwise process information about your use of the website.

Cookies that are not necessary for the website to work are only used in accordance with your consent. You can change or withdraw your consent at any time in our cookie settings.

You can see an up-to-date overview of the cookies used on the website, their purpose and how long they are stored in our cookie settings.

Storage and deletion

We only store your personal data for as long as it is necessary for the purpose it was collected for, or for as long as we are required to store it under applicable law.

The storage period therefore depends on the type of information and the purpose of the processing. When the information is no longer needed, it is deleted or anonymised.

Transfers to countries outside the EU/EEA

We use external suppliers for, among other things, running the webshop, payments, analysis and sending newsletters.

In some cases, personal data may be processed in countries outside the EU/EEA. When this happens, we make sure there is a valid transfer basis and appropriate protection of the personal data in accordance with applicable data protection rules.

Security

We process your personal data securely and confidentially in accordance with applicable data protection law.

We have taken relevant technical and organisational security measures to protect your information against, among other things, unauthorised access, loss, alteration, disclosure or other unlawful processing.

Your rights

Under data protection rules, you have a number of rights in connection with our processing of your personal data.

Among other things, you have the right:

  • To access the personal data we process about you

  • To have incorrect information about you corrected

  • In certain cases, to have your personal data deleted

  • In certain cases, to have the processing of your personal data restricted

  • In certain cases, to object to our processing

  • To object to the processing of your information for direct marketing

  • In certain cases, to receive or transfer your personal data

  • To withdraw your consent when the processing is based on consent

If you want to exercise your rights, you can contact us at ba@blindes-arbejde.dk.

You can read more about your rights on the website of the Danish Data Protection Agency (Datatilsynet).

Complaints to the Danish Data Protection Agency

If you are unhappy with the way we process your personal data, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).

You can find further information and contact details on the Danish Data Protection Agency's website.